Refund policy
Refund & Return Policy
Effective Date: August 2026
Thank you for shopping with us and supporting the movement! Because our store offers a unique combination of instant digital downloads and custom print-on-demand physical products, we enforce a strict refund and return policy outlined below. By making a purchase on our site, you agree to these terms.
1. Digital Downloads & Music Files
- Strict No-Refund Policy: All sales of digital products, including standalone audio downloads, song tracks, and digital files bundled with merchandise, are 100% final.
- Because digital files are delivered instantly via email and cannot physically be returned, we cannot issue refunds, credits, or exchanges under any circumstances once the download link has been generated.
2. Physical Merchandise (Sweatshirts, Mugs, & Tote Bags)
All of our physical apparel, drinkware, and accessories are custom-made to order on demand through our fulfillment partner, Printify. Because these items are created specifically for you when you order, we only accept returns or issue replacements under the following strict conditions:
- Defective or Damaged Items: If your mug arrives broken, your tote bag has a torn seam, or your sweatshirt has a structural manufacturing defect, we will gladly issue a free replacement or a refund.
- Substandard Print Quality: If the design print quality is noticeably blurry, misaligned, peeling, or has incorrect coloring compared to the product description, this qualifies for a replacement or refund.
3. Exclusions & Non-Refundable Situations
- Incorrect Size Ordering: Please review our size charts carefully before placing your order. Because each item is printed on demand, ordering the wrong size is not grounds for a refund, return, or exchange. We cannot swap sizes once an item has been printed.
- Buyer's Remorse: We do not offer refunds or exchanges if you change your mind after the item has been sent to production or delivered.
4. How to Submit a Claim
If your physical item is defective or the print quality is substandard, please notify us within 14 days of delivery to resolve the issue:
- Contact us through our website contact page or reply directly to your order confirmation email.
- Provide your full name, order number, and a clear description of the issue.
- Attach a clear photograph showing the specific defect or substandard print quality. (This photo is required by our printing partner, Printify, to approve a replacement).
Once verified, we will arrange for a brand-new replacement to be printed and shipped to you at absolutely no extra cost, or issue a refund to your original payment method.